Please read the following carefully because by accessing our website(s), content, events, services or products you are agreeing to abide by these Terms and Conditions of Use.

We may modify any of these terms and conditions at any time by providing notice on our website. Your continued use of or access to our website(s), materials, products and services shall be conclusively deemed acceptance of these terms and conditions and any subsequent modification.

We are committed to protecting your data and to complying fully with the terms of GDPR 2018. We will not sell, share, or rent your data to any third party apart from the third party companies providing you the support.

1. Definitions

You / Your: Refers to you as a member/client or as the Director/Agent of the business. By using the Site, you agree to these terms. Where relevant, "You" or "Your" also includes your Authorised Users.

Us/ We / Our: Refers to Ease AI Limited, a company incorporated and registered in England and Wales. You can reach us via email at [email protected].

Agreement: The terms and conditions outlined in this document, along with any variations agreed upon between us, as well as any additional terms communicated prior to your use of the Services.

Authorised Users: Any individuals within your business who we have agreed, along with you, will benefit from your subscription, membership, or purchased service.

Intellectual Property Rights: Includes patents, trademarks, trade names, design rights, copyright (including software rights), database rights, know-how, and other intellectual property rights, whether registered or unregistered, that exist globally.

Subscription: Refers to the services you have purchased from us.

2. SUBSCRIPTIONS

All subscriptions are available directly through the Ease AI website. Once you subscribe, we’ll send you an email confirmation with your account name and password for you and any authorized users, if applicable. This email will also include a link to our terms and conditions. By using or accessing the materials, products, and services in your subscription, you agree to these terms and any future updates until you choose to terminate the service, as outlined in Clause 11 of our terms and conditions.

3. AUTHORITY AND LICENCE

We grant you and your authorised users access to our content and materials based on your selected subscription option, for which you agree to pay the subscription fee.This agreement, including the associated licences, begins on the start date of your subscription and ends upon the occurrence of the following events:

The end of the subscription notice period (unless terminated earlier in accordance with these terms); or The termination of this agreement (as outlined in these terms).

For clarity, the start date of your subscription is the purchase date, unless otherwise specified in the service-specific clause within these terms.Under these terms, we provide you with a non-exclusive, non-transferable licence to access our materials and content solely for your business purposes. Please note that nothing in these terms grants you any rights related to the source code of the software or any intellectual property rights.We confirm that we hold all necessary rights to the software, materials, and content to grant you the rights specified in these terms. You may search, view, copy, and print materials from our websites for your business purposes only. You may not repackage or resell the content or information in any format without our prior written consent.

4. YOUR OBLIGATIONS

You will ensure that you and your authorised users comply with the terms of use of our services outlined in this agreement. This includes not copying, distributing, transmitting, reproducing, selling, or reselling any of our content or materials from our websites or other sources. You also agree not to store such material in any retrieval system or transmit it for use in any paid service, including document delivery or information brokerage, regardless of whether it’s for commercial or non-profit purposes. You must take reasonable steps to ensure that only authorised users access the know-how or services through accounts created with your username and password. You acknowledge that we and our licensors hold all intellectual property rights related to the software, content, know-how, and services. Unless expressly stated in this agreement, you do not receive any rights to patents, copyrights, trade secrets, trademarks, or any other intellectual property associated with the software, workflows, contractual templates, services, or related documentation. You are solely responsible for the appropriate use and adaptation of these for your needs. Please note that our workflows or contractual documents does not constitute professional advice, such as that provided by solicitors or accountants. It is your responsibility to seek independent professional advice before implementing any of our know-how. You agree to indemnify and hold us harmless from any third-party claims, liabilities, damages, or expenses arising from breaches of representation or from any content or services linked to you or your business activities that do not result from our actions or omissions. You are responsible for configuring your information technology, software, and platform to access our services and should use your own virus protection software. You submitting your and authorised users’ personal information to us or our third party support teams, you consent to our collection, use, and disclosure of that information in accordance with our privacy policy, which is available on our website.We disclaim all responsibility and liability for the content of any third-party websites linked from our services. Authorised users are solely responsible for accessing and using content from such websites.

5. OUR OBLIGATIONS

The content we provide is based on our experience and expertise. However, we do not guarantee any specific results, sales, or profits from implementing the techniques and strategies we teach. Various factors will influence your outcomes, including the time and effort you invest, as well as your prior experience, skills, and reputation. You acknowledge that your decision to purchase the subscription is based solely on your judgement, and that no representations, warranties, or inducements—either express or implied—were made by Ease AI or relied upon by you during the purchase process. No oral or written advice from our team will override this agreement. You assume full responsibility for any results obtained from using our content and for any conclusions drawn.We are not liable for any damages resulting from errors or omissions in the information, instructions, or materials you provide in connection with our services, nor for any actions we take at your direction. All implied warranties, conditions, and terms are excluded to the fullest extent permitted by law.We warrant that using our materials and know-how will not infringe on any third-party intellectual property rights, and we will indemnify you against any losses, costs, or expenses arising from such claims, provided you notify us promptly of any claim.While we will take reasonable measures to ensure that the software and data files we supply are virus-free, you should use your own virus protection and cybersecurity measures.We will make every effort to securely maintain and back up subscriber data. In the event of loss or damage to subscriber data, your sole remedy will be our attempt to restore it from the most recent backup. We are not responsible for any loss, destruction, alteration, or disclosure of subscriber data caused by third parties, except those subcontracted by us for maintenance and backup services.We will strive to ensure that our services are provided continuously and that access to our website is uninterrupted. We will notify you in advance of planned downtime, which will, when possible, be scheduled outside normal UK office hours. However, we do not assume liability for any losses resulting from downtime, and the subscription fee is non-refundable.

6. LIMITATION OF LIABILITY

Our company, along with any team members, will not be liable to you or any other entity for actions taken in good faith, except in cases of fraud, gross negligence, or willful misconduct.We are not responsible for any delays or failures in our services, or for any losses arising from causes beyond our reasonable control. Our liability under this agreement is limited to the amount you have paid us in monthly fees during the three months preceding the date the issue arose. Nothing in this agreement limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

We will not be liable for any loss of profits, business opportunities, goodwill, or for any special, indirect, or consequential losses, damages, costs, or expenses arising in any manner; and Our total aggregate liability, whether in contract, tort (including negligence), misrepresentation, or otherwise, related to this agreement will be limited to the subscription fee paid during the 12 months prior to the claim. You acknowledge that this limitation is reasonable.

We are not liable for the performance of any businesses other than Ease AI Ltd. Any businesses mentioned on our websites or materials are used at your own risk, and you should conduct your own due diligence before entering into any arrangements with them.

Membership with Ease AI Ltd does not guarantee their quality or alignment with our values and ethics. We will not be liable for any failure or delay in fulfilling our obligations under this agreement due to events beyond our reasonable control. This includes, but is not limited to, subcontractor defaults, strikes, lockouts, industrial disputes, utility failures, acts of God, war, riots, civil disturbances, malicious damage, compliance with laws or government orders, accidents, breakdowns of machinery, fires, or adverse weather conditions.

7. Ease AI FREE TRIALS 

Your Ease AI membership may begin with a free trial period during which we will cover a portion or all of your monthly fees for a specified duration. This trial is designed to allow new members to experience our services. Eligibility for the free trial is determined solely by Ease AI. We may restrict eligibility or duration to prevent misuse and reserve the right to revoke access if we find you ineligible. We may use information such as device ID, payment method, email addresses, and other identifiers to assess eligibility for existing or recent members. At the end of your trial period, your payment method will be automatically charged for your monthly membership fee, and your membership will renew monthly unless you cancel before the trial ends. To avoid any charges, please cancel your membership by the end of the trial period (for example, if you start a one-month trial on January 1, you can cancel without payment until February 1).Payments will be processed at the end of the trial period and are non-refundable.

8. CHARGES AND PAYMENT

The subscription fee varies based on the option you choose. Prices for each subscription option are displayed at the point of sale or on our website from time to time.Payment is required at the point of sale, with subsequent payments made via monthly or periodic credit card or direct debit, where applicable. By subscribing to our services, you authorise us to charge any payment methods on file for subscription fees, renewal fees, and any other applicable charges as outlined in the subscription terms. This authorisation allows for seamless access to our services through automatic payment processing.All subscriptions will automatically renew at the end of each subscription period according to the specific terms of that service, unless otherwise agreed in writing. For details on how to cancel your subscription, please refer to Clause 10. Renewal payments will be processed automatically on the renewal date and, once processed, are non-refundable. If a subscription payment is missed for any reason, we will reach out to arrange payment. If we are unable to contact you, we will set up an automated payment plan to cover the missed payment.

10. CANCELLATION AND NOTICE PERIODS

Ease AI has NO notice period and can be cancelled at any time.

 11. TERMINATION

Upon termination of this agreement for any reason:

All licences granted under this agreement will immediately cease.Except as noted in this sub-clause, you will take reasonable steps to delete the know-how and any materials from your electronic media, including your intranet and storage devices, ensuring you no longer have any functional electronic copies of the software or any part of our content, know-how, and materials.

Termination will not affect the accrued rights of either party as of the termination date, nor will it impact any provisions that are expressly stated to survive or are implicitly understood to survive termination.

12. SUBSCRIPTION SPECIFIC CLAUSES

If you wish to upgrade to another membership level or change your subscription option, please contact us by writing to us at [email protected] All non-subscription specific clauses are applicable to all subscriptions alongside the relevant subscription specific clause.

13. CONFIDENTIALITY

You acknowledge that our confidential information includes all of our content, materials, and software. We recognize that the subscriber data is your confidential information. Each party will make every effort to ensure that the other’s confidential information, to which it has access, is not disclosed or distributed in violation of this agreement. Neither party will be liable for any loss, destruction, alteration, or disclosure of confidential information caused by third parties, except for those third parties subcontracted by us to provide services related to the maintenance and backup of subscriber data.This clause will survive the termination of this agreement, regardless of the circumstances.

14. ASSIGNMENT OF RIGHTS

All rights held by the Company under these terms may be assigned, transferred, or otherwise handled by the Company and will benefit Ease AI Ltd’s successors and assignees. You may not assign, transfer, charge, subcontract, or otherwise deal with any of your rights or obligations without our prior written consent.If any provision of these terms is found to be invalid or unenforceable, that provision will be severed, and the remaining terms will continue to apply. These terms and conditions constitute the entire agreement between the parties, replacing any prior agreements or understandings.Any amendments, modifications, or supplements to these terms must be made in writing and posted on our website. You acknowledge that in entering into your subscription, you have not relied on any statements, representations, warranties, or understandings (whether made negligently or not) other than those expressly stated in these terms and conditions.The Company’s failure to enforce any provision of these terms or to exercise any option to terminate does not waive the right to enforce those provisions in the future or affect the validity of these terms or any part thereof.These terms and conditions are governed by the laws of England and Wales.

15. DISCLAIMER

We provide no warranties, assurances, or guarantees of any kind. You acknowledge that all implied warranties and conditions are excluded to the fullest extent allowed by law.Our policy is to conduct our business in a professional manner and adhere to best practice standards. We strive to keep our content current and to develop our services to meet the needs of our subscribers. We reserve the right to change any part or all of our services at our discretion.

16. FORCE MAJEURE

Ease AI shall not be liable for any failure or delay in the performance of our services or the delivery of our events if such failure or delay is:

beyond the reasonable control of Ease AI Ltd, or could not have reasonably been foreseen or prevented.

Ease AI will not invoke this clause to excuse failures or delays that result solely from general economic conditions. 

17. DISPUTES

This agreement is governed by the law of England and Wales. Any dispute that we cannot resolve between us will be decided by independent arbitration whose decision will be binding on us, but not on you. If you are not satisfied with the arbitration decision, you may then go to court.